Registration and Scheduling
Registration for group classes is done by contacting Dogtastic to schedule either an orientation or reserve a working spot in group classes.
Group class schedules are set up at the discretion of the of the instructor. There are no make-up sessions for Levels 1, 2, and 3 Obedience classes. Any other make-up sessions will be at the discretion of the instructor.
Consultations, orientations, and private lessons can be scheduled Mondays through Fridays, and occasionally Saturdays, upon instructor availability. All consultations, orientations, and private lessons will start on time. If you are late to your appointment, it will still end at the scheduled time as a courtesy to the client after you.
Payment will be due prior to or at the time of your first training session, orientation, class, or lesson. Prepayment is accepted through PayPal to firstname.lastname@example.org.
Beginning in 2020, we will no longer offer free evaluations. There will be a $25 fee for 30 minute consultations and a $50 fee for hour long consultations.
Refunds, Cancellations, Transfers & Rescheduling
Refunds will not be issued for group classes as you will have one year from the date of your purchase to use your classes.
Refunds will not be issued for any consultations or private lessons you have attended.
Transfers of classes, credits, balances, or any paid service is prohibited.
Failure to provide 24 hours notice of a cancellation or rescheduling request for any consultation, orientation, or private lesson will result in a $20 rescheduling fee.
Children & Guests
Children are welcome to attend a class or private training session provided they are accompanied by a parent, guardian, or adult chaperone other than the handler of the dog.
Spouses, partners, other family members, or friends may attend a private or group training session provided they adhere to all applicable Dogtastic policies.
Dogtastic requires handlers be at least 18 years old to enroll and, or, participate in training sessions without adult supervision. Prior approval is required for handlers under 18 years of age, who may be allowed to participate only under the direct supervision of a parent, guardian, or adult chaperone.
You are required to present proof of current vaccination for each dog in attendance with you prior to or at the time of the dog’s first session at Dogtastic. Failure to provide proof will be cause for rescheduling and be subject to a $20 rescheduling fee.
Declines & Referrals
Dogtastic reserves the right to decline entry to any dog and, or, person whose behavior is deemed inappropriate or dangerous. If Dogtastic determines that attending a private lesson would be in the best interest of you, your dog and, or, other class participants, your class fee may be applied to the private lesson(s), or you will be issued a refund for any unused classes if you decline the lesson.
Photo, Video, & Media Rights
We welcome you to photograph and video your dog at Dogtastic. Please tag us in any social media posts you share.
Dogtastic reserves the right to capture your and, or, your dog’s likeness during training sessions for use on our website, blog, video, and other media opportunities. Smile!